Last updated: December 4, 2025

This Privacy Policy describes how Freckled Skin (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, schedule an appointment, use our services, or make a purchase from freckledskin.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). “You” refers to any customer, website visitor, or individual whose information we collect through our Services.

By accessing or using our Services, you consent to this Privacy Policy. If you do not agree, please discontinue use of the Services.

Changes to This Privacy Policy

We may update this Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.

Personal Information We Collect

Information You Provide Directly

This may include:

• Name, email, phone number, mailing address

• Appointment information

• Billing and shipping information

• Account login details

• Shopping activity (items viewed, saved, loyalty points, reviews, gift cards)

• Messages sent to customer support

Information Collected Automatically

This may include:

• IP address

• Device/browser details

• Website activity

• Cookies, pixels, and tracking technologies

Information from Third Parties

Such as:

• Shopify (site + store infrastructure)

• Payment processors

• Appointment & messaging platforms (including Boulevard)

• Analytics and marketing tools

How We Use Personal Information

We use personal information for:

• Providing and improving the Services

• Fulfilling orders and processing payments

• Scheduling appointments and sending reminders

• Customer support

• Account management

• Marketing communications (only with your consent)

• Fraud prevention, legal compliance, and security

Cookies

We use cookies for functionality, analytics, and personalization. You may disable cookies, though some features may not work correctly.

We honor Global Privacy Control (GPC) signals where applicable.

How We Disclose Personal Information

We may disclose personal information to:

• Service providers (Shopify, payment processors, Boulevard, shipping carriers)

• IT, analytics, and operational partners

• Legal authorities when required

• Business affiliates

We do not use or disclose sensitive personal information without consent and do not “sell” personal data in the traditional sense.

Mobile & SMS Privacy

To comply with The Campaign Registry (TCR) and U.S. SMS marketing regulations, Freckled Skin provides the following explicit disclosure:

We do NOT share or sell mobile or personal information

“Mobile details or personally identifiable information will not be shared with third parties or affiliates for marketing or promotional purposes. Freckled Skin does not sell or share SMS consent, phone numbers, or customer mobile information with any third party for marketing use.”

How we do use mobile numbers

Your phone number may be used for:

• Appointment confirmations

• Reminder texts

• Scheduling updates

• Order notifications

• Customer service communications

Marketing text messages are only sent with your express consent.

Opting Out of SMS

You may opt out of marketing texts at any time by replying STOP to any SMS. Standard message and data rates may apply.

We only share phone numbers with third-party service providers solely to deliver our own messages (e.g., Boulevard automated reminders). These providers cannot use your number for their own purposes.

User-Generated Content

Any reviews or public submissions become visible to other users. We cannot control how third parties may use publicly posted information.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of external sites.

Children’s Data

We do not knowingly collect information from children under 13 and the Services are not intended for children.

Security & Retention

We use reasonable security measures but cannot guarantee perfect security. Data is retained only as long as necessary for business, legal, or operational reasons.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request deletion

• Request corrections

• Transfer your data

• Limit processing

• Opt out of marketing

• Withdraw consent

You can exercise these rights by contacting us (see below).

International Users

Your information may be transferred and processed outside your country. We rely on recognized legal mechanisms such as Standard Contractual Clauses if required.

Contact Us

For questions or privacy requests:

Email: thefreckledaesthetician@gmail.com
Address: 2233 Ridge Rd, Suite 204, Rockwall, TX 75087, USA